"We would like to express our gratitude to the staff at Bachmann Pools & Spas for making the purchase of our thot tub a pleasant experience. We would highly recommend Bachmann Pool & Spa to anyone interested in purchasing a hot tub. We love our hot tub and spen a lot of time relaxing in it. We don't know how we survived without it!"
~ Rob & Lisa P., 2007
"Since purchasing our Tahitian spa in 2003 at
your former Janesville facility, I had need for service on just
a few occations during that time. I have had the pleasure of dealing both
on the telephone and at our home, with Eaton who is a fine young man and who
represents your bussiness with the highest level of customer service.
Eaton is not only very thourough mechanically but in addition was very skilled in his approach to our needs and concerns. He spends the time to explain, if you are interested as I am, in what and why he is doing what he needs to do. He makes you fell like you are the only customer call of the day
Kiya, certainly the product is of major importance, however, based upon my one-on-one contact with Eaton, I would not only recommend your business to my friends but when we are ready for an updated spa I would come to Madison versus the new Caldera dealer in Janesville. Eaton is a keeper."
~ Don W., 2007
"In 2006, as first time buyers in the hot tub
world, we had a lot of conceptions and misconceptions about this warm and wonderful
lifestyle. The Bachmann staff was incredibly helpful in the pruchase, set up
and instructional use and care of our beautiful tub. Even though I'm a rehab
therapist, I couldn't have known how therapeutic these tubs can be. Looking
back on our first year with the tub, I remember athletic injuries being eased
as we sat outside in gently falling snow, and stresses melting away as day
after day we decided to "hit the tub" before bed. We set the thermostat lower
in the evening last winter because we were so deeply warm before bed and certainly
we slept more peacefully. I can hardly believe that we used the tub 2 out of
3 days all year, which equates to 240 uses!! We learned that the hot tub is
not just a party tool; It has been a great addition to the comfort and healing
environment that a home should provide. We can heartily recommend Bachmann
Pools and Spas to anyone wanting to fully experience the hot tub lifestyle.
Thanks again for all of your advice and help."
~ Jeff K. & Nena S., 2007
"I write on behalf of my husband and I to praise
and to compliment
your Service Department! First of all, we were very blessed to be given a priority appointment
when our Hot Tub's heater system malfunctioned during the
colder
weather months. For this swiftness in fixing our problem,
we are
most grateful.
Second of all, we wanted to let you know how talented, kind, precise
and knowledgeable your Serviceman, Ethan Weiler, is. My husband
and
I were very grateful for his expert help in fixing our Bachmann
HotSprings Hot Tub after the heater failed us. This was our
first
major repair in the 5 years we have owned and used our wonderful
HotSprings Hot Tub.
Lastly, we continue to feel very blessed to own and to use your high
quality products!"
~ Mary and Dean H., 2007
"We would like to drop a note of appreciation
to Bachmann. We have had our hot tub since 1991. It has afforded
my husband and myself - plus a large family hours of enjoyment.
I was diagnosed with R. Arthritis (R.A.) three years ago, and
the hot tub has proven a god-send. Also I want to let you know
each time we have dropped in for supplies your staff is A-1 courteous
and helpful with any of our questions."
~ Angie & Nelson W., 2007
"Purchasing our Hot Springs spa was easy and
fun. Our sales person had all the right information and worked
to find the right spa for us. The installation and orientation
was extremely helpful and really made the spa easy to own. We
really enjoy soaking in the tub to unwind after a long day or
any day for that matter!"
~ Craig J., 2007
"We are extremely happy with our purchase of
a Hot Spring Spa, Envoy model. We heard about Bachmann Pools while
watching the news on tv. An ad came up on a sale they were having,
so we decided to visit their store. That was a great idea, as
we could not decide on having the spa outside or inside. We were
adding to our house at that time and when we saw their display
room, with the spa inside, we copied the plans and built a room
just like theirs at our home. Their technicians were very helpful
with ideas for our room, the sales staff helped us tremendously
on sizing the spa for our needs and the price was just right for
what we were looking for. It is so enjoyable wand relaxing to
sit in our spa and we have the treatments down path now! We ca
always count on their service, being first time owners of a spa."
~ Howard & Lidia E., 2007
"Thank you for your exemplary service, knowledge
and dedication to your customers. Keep up the awesome job!"
~ The Ferorrows, 2007
"We would like to express our gratitude to the
staff at Bachmann Pool & Spa for making the purchase of our hot
tub a pleasant experience. We would highly recommend Bachmann
Pool & Spa to anyone interested in purchasing a hot tub. We love
our hot tub and spend a lot of time relaxing in it. We don't know
how we survived without it!"
~ Rob & Lisa P., 2007
"Thank you for supporting Tellurian by participating
in the 2003 Teresa McGovern Celebrity Golf Tournament! Your support
will help serve the close to six thousand mostly indigent patients
that Tellurian serves annually. With the numerous budgetary cuts
to human service companies, your generosity is even more appreciated
to ensure the continuance of Tellurian with its mission!"
~ Kevin F., 2003
"Thank you very much for fixing my hot tub. Your
service was great and the way you told me what was wrong
and how you were going to make things right was terrific. I always try and
spread the word about Bachmann and hope others will purchase your product.
I just wish you all were closer. Thank you again for your time and effort."
~2002
"Just came across photos of our hot tb we purchased
from Mark Bursaw many years ago. Thought I'd sent them already,
sorry for the delay. We love the hot tub --No problems & wanted
to express our thanks to Bachmann & Mark in particular. He was
great!"
~ Dan & Leann C., 2002
"I just wanted to express our happiness with
your company and especially your customer support. We purchased our
house this summer and it included the Tiger River Sumatran Spa,
I have visited virtually every one of your west side competitors to ask questions
and buy supplies. In every case I was treated with indifference
and often given seemingly poor advice. Finally, I called your
customer service dept. and they cheerfully explained my questions
right over the phone even though I am not even a customer yet.
Rest assured we will make the trek to the East side to purchase
our spa supplies from you from now on!"
~ Garrett & Roni P., 2002
"Thank you for your donation of pool supplies to YWAM
(Youth With A Mission) Montego Bay Jamaica. We appreciate your
generosity. We were recently given a beautiful 13 acre campus in Mobay. We
are starting our first DTS in January 2003 with the goal of mobilizing, training,
and sending Jamaican/Caribbean into the world with the Gospel of Jesus Christ.
We appreciate your donation to the ministry. Thank you for Partnering with
us in the Caribbean. God bless you."
~ Bill & Val L., 2002
"Thanks again for all of your help, with diagnosing & repairing my Prodigy Spa. It Leaks no more! Please thank Greg, Terry & Ethan too!"
~ Laura A., 2002
"Our hot tub worked lovely for all our out-of-town relatives this past weekend...thanks to your fine service! Thank you so very much. It was our pleasure to meet you."
~ Mary & Dean H., 2002