Troubleshooting

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Here are some tips to help you to diagnose and rectify some more common sources of trouble yourself, if you choose to do so.

GENERAL OPERATION TROUBLESHOOTING GUIDE
PROBLEM	PROBABLE CAUSE	SOLUTIONS
Entire spa is inoperative	Power failure GFCI tripped Heater high-limit thermostat tripped Spa lock activated	Check power source Reset GFCI; call for service if it will not reset Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filters. If tripping continues, call for service. Deactivate spa lock
Spa does not heat; jets and light operate (Ready, and Power indicators are blinking)	Integrated pressure switch open Circulation pump thermal cut-off tripped	Check for clogged filters. Integrated pressure switch will reset when the flow of water through the heater has been restored. Call for service if the heater trips frequently. Check for clogged filters or air locks in plumbing. Disconnect power to the spa, allow circulation pump to cool. Circulation pump thermal cut-off will reset when pump has cooled and power is reapplied. Call for service if circulation pump thermal cut-off trips frequently.
Jets weak or surging	Spa water level too low Filters clogged Comfort Control® lever closed	Add water Clean filters Open Comfort Control lever
Light inoperative	Spa lock activated Light wiring or assembly is faulty	Deactivate spa lock Replace light assembly
Moto-Massage jet inoperative or erratic	Comfort Control valves closed Filters clogged	Open Comfort Control levers Clean filters
Power indicator blinking (Entire spa inoperative)	Heater high-limit thermostat tripped	Disconnect power for at least thirty seconds to reset heater high limit. If it will not reset, check for clogged filters. If tripping continues, call for service.
Ready indicator blinking	Temperature sensor problem	Disconnect power for at least thirty seconds. If blinking continues, call for service